Globally we are experiencing a time of unprecedented change and challenge to every aspect of our personal and business lives.
The UK Government’s announcement on Key Workers, which require our support, identified those working in the Utility sector as a priority.
Like all businesses water companies will be faced with front-line resource issues as workers become infected or have to self-isolate due to infections in their household or family. The need to keep delivering clean and wastewater services with a reduced workforce will lead to strategic, operational and tactical challenges for all UK water companies.
In challenging times businesses, which work in the Utilities supply chain, have to pull together to come up with creative solutions to support the sector. Sopra Steria, in partnership with SmartValve™, have agreed a packaged support offering for all UK water companies to help the delivery of front-line services.
Our innovative SmartValve™ app manages and monitors all manual valve operations on a water distribution network. During business as usual operations technicians would use the app to record their daily activities to evidence that valves have been operated and to an agreed calm network standard. The app allows valve operations to be set up with step by step instructions for the operator which, if followed, ensures the valve has been turned correctly.
This level of functionality means valves can be operated by water company employees or contractors who don’t necessarily have specific skills and experience in valve operations. The intelligence sits within the SmartValve™ app itself and all turns are monitored in real-time by the tactical operations team back at operational control. Access to this information is web-based so it can be delivered securely to any location.
By deploying the SmartValve™ app it will allow water companies to distribute their front-line teams in the most appropriate manner safe in the knowledge that valve operations can be carried out safely by contractors or other water company employees. Ensuring this level of quality and continuity is essential to protect the network from short, medium and long-term damage which would further exacerbate the challenges in AMP7.
Sopra Steria and SmartValve™ are offering a 3 month managed service trial period to support water companies during this difficult time. The ongoing provision of clean and wastewater services is essential to everyday life in the UK. Deploying SmartValve™ at this critical time enables water companies to focus and prioritise their front-line activities whilst ensuring the water distribution network remains calm. Supporting this goal will mean households, businesses and the public sector can continue to operate during this period of unprecedented change.